Articles
Not Listening and Poor Customer Service Can Hur...
Have you ever stood in line at a Customer Service kiosk only to hear a customer try to tell their story without being heard by the clerk? Sometimes the clerk...
Not Listening and Poor Customer Service Can Hur...
Have you ever stood in line at a Customer Service kiosk only to hear a customer try to tell their story without being heard by the clerk? Sometimes the clerk...
Breaking Confidentiality Can Hurt Your Business
Have you ever told someone a secret and asked the other person to not tell only to find out that several people have the information that you wanted to be...
Breaking Confidentiality Can Hurt Your Business
Have you ever told someone a secret and asked the other person to not tell only to find out that several people have the information that you wanted to be...
People Addiction Can Hurt Your Business
Some people call people addiction "codependency". This is a very complex condition that is not understood by very many people. Sometimes people grow up in a family or environment where...
People Addiction Can Hurt Your Business
Some people call people addiction "codependency". This is a very complex condition that is not understood by very many people. Sometimes people grow up in a family or environment where...
Not Meeting Needs Can Hurt Your Business
Imagine what would happen if you went to a restaurant, ordered a steak and then had the server bring you a big plate of pasta. Would you clearly state that...
Not Meeting Needs Can Hurt Your Business
Imagine what would happen if you went to a restaurant, ordered a steak and then had the server bring you a big plate of pasta. Would you clearly state that...
An Uncomfortable Environment Can Hurt Your Busi...
Each of us has been in an environment at some time in our lives where we felt uncomfortable. We not only wanted to leave but likely made a decision to...
An Uncomfortable Environment Can Hurt Your Busi...
Each of us has been in an environment at some time in our lives where we felt uncomfortable. We not only wanted to leave but likely made a decision to...
Lack of Understanding Can Hurt Your Business
When in taught in a third and fourth year Criminal Justice degree program, I would often tell students about how misunderstandings can occur between professional groups. Sometimes Social Workers state...
Lack of Understanding Can Hurt Your Business
When in taught in a third and fourth year Criminal Justice degree program, I would often tell students about how misunderstandings can occur between professional groups. Sometimes Social Workers state...
Offensive Humour Can Hurt Your Business
Sometimes one person thinks that something is funny but another person thinks the exact same thing is totally unacceptable and offensive. Because of this, it is very important that you...
Offensive Humour Can Hurt Your Business
Sometimes one person thinks that something is funny but another person thinks the exact same thing is totally unacceptable and offensive. Because of this, it is very important that you...
Staff Issues Can Hurt Your Business
People are unique and when you have staff you will need to consider that there might be problems because of differing perspectives and behaviours of the individuals involved. There are...
Staff Issues Can Hurt Your Business
People are unique and when you have staff you will need to consider that there might be problems because of differing perspectives and behaviours of the individuals involved. There are...
Gambling Can Hurt Your Business
If you are going to start and build a business you will need to be able to take a little risk but that is not at all the same as...
Gambling Can Hurt Your Business
If you are going to start and build a business you will need to be able to take a little risk but that is not at all the same as...
Alcohol Can Hurt Your Business
Sometimes, even if our intentions are good, people can be offended by whether alcohol is part of our business or personal lives. You see, we each have a set of...
Alcohol Can Hurt Your Business
Sometimes, even if our intentions are good, people can be offended by whether alcohol is part of our business or personal lives. You see, we each have a set of...
Drugs Can Hurt Your Business
Over the years I have worked with many individuals who use illegal drugs in varying degrees. Often they are deceived into thinking that they enhance their performance but, even if...
Drugs Can Hurt Your Business
Over the years I have worked with many individuals who use illegal drugs in varying degrees. Often they are deceived into thinking that they enhance their performance but, even if...
Crisis Addiction Can Hurt Your Business
For six years I worked with the province's Child Protection department. I remember hearing one of the co-workers talk about how difficult the work can be but if someone stayed...
Crisis Addiction Can Hurt Your Business
For six years I worked with the province's Child Protection department. I remember hearing one of the co-workers talk about how difficult the work can be but if someone stayed...
Habits Can Hurt Your Business
Each of us sets up patterns and habits in our lives. Sometimes they help us to function in a healthy way and at other times they may cause problems for...
Habits Can Hurt Your Business
Each of us sets up patterns and habits in our lives. Sometimes they help us to function in a healthy way and at other times they may cause problems for...
Love Addiction Can Hurt Your Business
Sometimes we use the word "addiction" as kind of a joke. We might say that we are addicted to chocolate or a certain restaurant or even a hobby. But addition...
Love Addiction Can Hurt Your Business
Sometimes we use the word "addiction" as kind of a joke. We might say that we are addicted to chocolate or a certain restaurant or even a hobby. But addition...
Addictions Can Hurt Your Business
Every week I see clients who have been involved in some form of addiction and sadly listen as they tell me about the problems they have been experiencing because of...
Addictions Can Hurt Your Business
Every week I see clients who have been involved in some form of addiction and sadly listen as they tell me about the problems they have been experiencing because of...
Money Addiction Can Hurt Your Business
There's an old song that states "Money makes the world go round" but if you have a money addiction, you likely will find that you life is going round and...
Money Addiction Can Hurt Your Business
There's an old song that states "Money makes the world go round" but if you have a money addiction, you likely will find that you life is going round and...
Sexual Addiction Can Hurt Your Business
People who are addicted to sex usually try to hide this situation. But, their time and possibly their money can be indicators that there is truly a problem! Addictions are...
Sexual Addiction Can Hurt Your Business
People who are addicted to sex usually try to hide this situation. But, their time and possibly their money can be indicators that there is truly a problem! Addictions are...
Do You Have an Addiction? Here's How to Tell
Many times people think that they do not have an alcohol or drug problem because they imagine a person in a back alley drinking out of a brown paper bag...
Do You Have an Addiction? Here's How to Tell
Many times people think that they do not have an alcohol or drug problem because they imagine a person in a back alley drinking out of a brown paper bag...
How Your Leadership May Be Inspiring Others
We don't always know who is watching us and sometimes it might be very surprising to know how we are inspiring others. I remember coming home one night to find...
How Your Leadership May Be Inspiring Others
We don't always know who is watching us and sometimes it might be very surprising to know how we are inspiring others. I remember coming home one night to find...
Old Patterns Can Hurt Your Business
When I was in high school, I took Home EC classes. Part of the curriculum focused on cooking and part on sewing. We were required to make samples, and everyone...
Old Patterns Can Hurt Your Business
When I was in high school, I took Home EC classes. Part of the curriculum focused on cooking and part on sewing. We were required to make samples, and everyone...